Stage 1 · Assessment
In the home, free, no obligation.
Our services, in detail
Four services, all delivered under a written care plan.
Program 01 · Dignity is the detail
Personal care
This is the work people find hardest to accept help with, so how it is done matters as much as whether it is done. The same small number of care workers wherever possible, arriving when they said, and asking rather than assuming — those are the things families actually notice.
Stage 2 · Care plan
Written, agreed with you.
Stage 3 · Introductions
You meet the workers first.
Stage 4 · Review
Regularly, and when things change.
Stage 1 · What matters
To the person, not only the risks.
Stage 2 · Practical help
Meals, shopping, housework.
Stage 3 · Getting out
Where it is wanted and safe.
Stage 4 · Reported
Changes flagged to family.
Program 02 · Not just tasks
Practical help and companionship
A visit that is only tasks leaves someone clean, fed and still alone. Where the plan allows time for conversation, a walk or getting to a group, we use it — isolation does more harm to older people than most of the things care plans are written about.
Program 03 · So a carer can rest
Respite and sitting
Family carers break down because nobody covered for them, and the cost of that is usually a hospital admission. Booking regular respite before it becomes urgent works far better than arranging emergency cover after a crisis.
Stage 1 · The pattern
When you most need cover.
Stage 2 · Familiar faces
The same workers each time.
Stage 3 · Handover
What matters, written down.
Stage 4 · Regular
Booked ahead, not in a crisis.
Stage 1 · Which type
Sleeping or waking, assessed honestly.
Stage 2 · Suitability
Bed and facilities for the worker.
Stage 3 · Cover
Planned rather than ad hoc.
Stage 4 · Review
As needs change.
Program 04 · Sleeping or waking
Overnight support
Two different services often confused: a sleeping night means a worker rests and is called if needed; a waking night means someone awake throughout. We will tell you honestly which the situation needs, because paying for the wrong one is either unsafe or unnecessary.
Arranging care for someone?
A free assessment visit at home, with no obligation.